Pros and Cons of offering food delivery service in 2021
If you are someone who is thinking of starting your food delivery business in 2021 then you need to be well informed about its pros and cons considering the current situation of the pandemic.
· The pros of offering food delivery service in 2021
1. Maintenance of social distancing
Since only 50% of people are allowed in the restaurants, the food delivery services will let the other 50% at their homes to relish their favorite food without having to wait for hours for others to finish eating. This will be of great advantage to the profit-making of the restaurants despite the restrictions on the intake of customers. Even the customers need not risk their life for the sake of their delicacies. Some brands are also offering contactless delivery which can promote their health and well being.
2. Wide variety of consumers
There might be various individuals who cannot leave their homes due to the responsibility of family or work. Some might be home quarantined. The restaurants will not be losing out on these customers when they can provide the delivery to their homes.
3. Less burden
The restaurants will have a lower workload since you will be providing them with the on-demand delivery services thereby letting them take more orders and serve more individuals. Since there will be instant delivery and fewer individuals will be coming to dine out, restaurant owners can think of decreasing the size of the restaurant and saving their money. They can also hire fewer waiters as there will be fewer customers to be served and hence increase their profits. This way, the food delivery business can also earn increased commissions.
4. Reaching the customers in remote locations
Some customers might not be able to reach the urban areas where the restaurants are. Through the food delivery services, they can reach out even those customers and thereby raise their revenue.
· Cons of offering food delivery services in 2021
1. Lower control
As your food delivery service will be the third party, you will have a decreased amount of control over the experience of the customers. You won’t be able to take charge of the food’s taste or the traffic or other such conditions. It is very much possible that their bad services can affect your rating, branding, and goodwill.
2. Lot of work
If you want to begin your food delivery service, you will have to do a lot of work right from hiring the delivery men, giving them the soft skills training to deal politely with the customers, arrangement of vehicles, and other several miscellaneous tasks.
3. Fewer profit margins
Even though you receive higher commissions from the restaurant owners, there is a lot that you will have to pay such as vehicle fuel, salaries, and insurance of drivers. Therefore, there are fewer profit margins in food delivery services.
4. Food safety
Since there are numerous individuals involved right from the food is cooked till the customers have it, food safety is endangered during this period of global emergency. You have the least control over the cooks and drivers following the safety precautions. If any customer’s health is in danger, even your goodwill might be at stake.
· Conclusion:-
All services have their pitfalls. The pros of the food delivery service need to cherish while its cons need to be dealt with proper solutions. Some cons are inevitable such as food safety but you can safeguard yourself with proper paperwork with the restaurant owners, workers, and drivers. Your food delivery business can truly thrive even in 2021 if it is implemented correctly and the problems are solved with well-formed strategies.
